FAQs
Frequently Asked Questions
A few common questions about Platinum Rides. For pricing, availability, and specific questions about your trip, call 1-888-921-1116 (available 24/7) or email info@platinumrides.ca.
Frequently Asked Questions
A few common questions about Platinum Rides. For pricing, availability, and specific questions about your trip, call 1-888-921-1116 (available 24/7) or email info@platinumrides.ca.
ABOUT US
Platinum Rides is a Toronto-based luxury chauffeur service founded in 2013. We operate a 27-vehicle fleet across the GTA, Ontario, and the Toronto-Montreal corridor. Call 1-888-921-1116 to discuss your trip.
Primary service: Toronto and the GTA. We also serve Ottawa, Niagara, Waterloo, London, Windsor, Muskoka, Montreal, and cross-border to Detroit and Buffalo. Call 1-888-921-1116 to confirm coverage for your route.
OUR FLEET
Our 27-vehicle fleet includes 5 Rolls-Royce models (Phantom Two-Tone, Phantom 8 Series, Ghost, Cullinan, 1960 Silver Cloud II), Mercedes-Maybach S 580, BMW 750i, Bentley Flying Spur, Cadillac Escalade, stretch limousines, Mercedes Sprinter vans, and party buses up to 56 passengers. Call 1-888-921-1116 to discuss the right vehicle for your occasion.
Yes, we have 5 Rolls-Royce models available for weddings, with no other GTA operator matching this fleet depth. Call 1-888-921-1116 to check availability for your wedding date.
BOOKING & PRICING
Pricing depends on the vehicle, route, and date. All bookings are flat-rate, confirmed before departure. Call 1-888-921-1116 for an instant quote for your specific trip.
Standard airport transfers: 24 to 48 hours. Stretch limousines and party buses: 1 to 2 weeks. Rolls-Royce, Maybach, and wedding bookings: as early as possible. Call 1-888-921-1116 to check availability.
Yes, deposit requirements vary by vehicle and event type. Call 1-888-921-1116 and we'll walk you through what applies to your booking.
Yes, corporate accounts include monthly invoicing, priority scheduling, dedicated chauffeurs, and NDA on request. Call 1-888-921-1116 to set up your account.
All major credit cards (Visa, Mastercard, American Express, Discover, Diners Club) and corporate monthly invoicing. Call 1-888-921-1116 for any payment questions.
AIRPORT TRANSFERS
Toronto Pearson (YYZ), Billy Bishop (YTZ), Hamilton (YHM), Ottawa (YOW), Montreal (YUL), Buffalo (BUF), Detroit (DTW), and Pearson private FBO terminals. Call 1-888-921-1116 for your specific airport transfer.
We track every flight in real time and adjust automatically. Complimentary wait time is included on every airport booking. Call 1-888-921-1116 if you have specific arrival concerns.
Yes, child car seats are available for any booking. Call 1-888-921-1116 with your child's age and weight when booking so the correct seat is installed.
SERVICE & POLICIES
Yes, every Platinum Rides chauffeur assists with loading and unloading luggage on all bookings, including baggage carousel pickup with Meet & Greet service.
Yes, weddings, proms, corporate galas, milestone birthdays, and anniversaries are core to what we do, with multi-vehicle coordination, package pricing, and dedicated event chauffeurs. Call 1-888-921-1116 to plan your event.
5 Rolls-Royce models (a fleet depth no other GTA operator matches), 13 years in business since 2013, 500,000+ trips completed, GTAA-licensed chauffeurs, and flat-rate pricing confirmed before you book. Call 1-888-921-1116 to experience the difference.
CAN'T FIND ANSWER? ASK US.
Contact Platinum Rides
Call or text: 1-888-921-1116 (available 24/7)
Email: info@platinumrides.ca
Book online: platinumrides.ca/reservation/
Get a free quote: platinumrides.ca/get-a-free-limo-quote/
Platinum Rides — Toronto’s luxury limo service since 2013. Serving Toronto, the GTA, Ontario-wide, the Toronto-Montreal corridor, and cross-border Detroit and Buffalo with a 27-vehicle fleet including 5 Rolls-Royce models, Mercedes-Maybach S 580, BMW 750i, Bentley Flying Spur, stretch limousines, SUVs, Sprinter vans, and party buses.
CAN'T FIND ANSWER? ASK US.
Contact Platinum Rides
Call or text: 1-888-921-1116 (available 24/7)
Email: info@platinumrides.ca
Book online: platinumrides.ca/reservation/
Get a free quote: platinumrides.ca/get-a-free-limo-quote/
Platinum Rides — Toronto’s luxury limo service since 2013. Serving Toronto, the GTA, Ontario-wide, the Toronto-Montreal corridor, and cross-border Detroit and Buffalo with a 27-vehicle fleet including 5 Rolls-Royce models, Mercedes-Maybach S 580, BMW 750i, Bentley Flying Spur, stretch limousines, SUVs, Sprinter vans, and party buses.
